Cookie Policy

1. What are cookies?

Cookies are small text files placed on your device by websites to remember preferences, improve performance, and support secure functionality.

2. Why we use cookies

• To keep users signed in and maintain secure sessions.
• To remember preferences and improve usability.
• To understand traffic and product usage patterns.
• To support platform performance, diagnostics, and security monitoring.

3. Cookie categories

• Essential cookies: Required for core website and login functionality.
• Analytics cookies: Help us analyse usage and improve services.
• Preference cookies: Remember settings such as consent choices.
• Third-party cookies: Set by third-party providers integrated with our services.

4. First-party and third-party cookies

First-party cookies are set directly by VineCloud. Third-party cookies may be set by service providers that support analytics, embedded content, or infrastructure.

5. Session and persistent cookies

Session cookies expire when you close your browser. Persistent cookies stay on your device for a defined period or until manually deleted.

6. Managing cookies

You can manage cookies through browser settings, including blocking or deleting cookies. Disabling essential cookies may affect website functionality. You can also use our cookie banner controls to accept or reject non-essential cookies.

7. POPIA, ECTA, and consent

Where required, we request consent for non-essential cookies and process related data in line with South African privacy law (POPIA) and applicable electronic communications requirements under ECTA.

8. Policy updates

We may update this Cookie Policy periodically. The latest version and effective date are published on this page and apply from publication unless stated otherwise.

9. Contact

For cookie or privacy questions, contact us at info@pathsol.co.za or +27 21 300 2101.